Shipping policy

Thank you for choosing Haven & Co. 

We carefully prepare and pack every order with love from Gold Coast, Australia.

Processing Times

Orders are typically processed and dispatched within 1–3 business days.

During busy periods, sales, launches or holidays, processing times may be slightly longer. We appreciate your patience while we prepare your order.

Once your order has been shipped, you will receive a confirmation email with tracking information. 

Delivery Times

We currently ship within Australia and New Zealand.

Estimated delivery times after dispatch:

Australia: 2–4 business days
New Zealand: 5–11 business days

Please note these are estimates only and delivery times may vary depending on your location, shipping provider, weather conditions, public holidays or other circumstances outside of our control.

Haven & Co is not responsible for delays caused by shipping carriers once your order has been dispatched.

Shipping Costs

Within Austrialia - Flat rate $9.95 ( includes tracking )
Within New Zealand - $14.95 ( includes tracking )